Hello, Welcome to Zenless Zone Zero!

Log in to Zenless Zone Zero to immerse yourself in your personalized gaming experience. Interact with a global community of players, join in on challenges, and relish the excitement of strategic battles and character development. Your personalized settings and progress are securely saved, allowing you to continue your adventure whenever and wherever you wish.

Frequently asked questions

  • I'm trying to log in, but the game says my account is from a different region. What should I do?

    ZZZ may have region-specific servers. Ensure you're using the correct server for your region. If you're still having issues, contact support with details about your account and the region you're trying to access.

  • How can I link my "Zenless Zone Zero" account to my HoYoverse ID for cross-platform progression?

    Go to the account settings within the game and select the option to link your HoYoverse ID. Follow the prompts to complete the process and sync your progress across devices.

  • I'm experiencing a login issue where the game keeps crashing after I enter my credentials. What's happening?

    This could be due to a software bug. Make sure your game is updated to the latest version. If the issue persists, report the problem to our technical support with details of the crash.

  • The game prompts me to update, but I'm already on the latest version. Why can't I log in?

    Sometimes updates require a restart of the game or your device. If you've done that and still can't log in, there might be a server-side issue. Check for announcements or contact support.